{"id":3477,"date":"2026-03-19T16:30:46","date_gmt":"2026-03-19T20:30:46","guid":{"rendered":"https:\/\/hmcontinental.com\/faq\/"},"modified":"2026-05-05T14:19:55","modified_gmt":"2026-05-05T18:19:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/hmcontinental.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the front desk open 24\/7? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Our team is available at all times, 24 hours a day, 7 days a week. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the check-in and check-out times? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Check-in: from 3:00 PM<\/p>\n

Check-out: before 12:00 PM<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat amenities are included in each room? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Each room includes free Wi-Fi, air conditioning, a flat-screen TV, a desk, a telephone, a closet, a hair dryer, an iron and ironing board, a full bathroom, as well as a Keurig coffee machine, a refrigerator, and a microwave. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer rooms with a kitchenette? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Our hotel offers 11 rooms with a kitchenette. These are equipped with a Keurig coffee machine, a refrigerator, a microwave, a toaster, as well as dishes and ustensils for four people. They also include a small oven and a two-burner cooktop. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a free parking available? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Several parking spaces are available for guests of Hotel Continental. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs breakfast included?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. A full hot breakfast is included in the room rate and is served at Le Conti restaurant. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Hotel Continental accessible for people with reduced mobility? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. We are K\u00e9roul certified. Our facilities are accessible to guests with reduced mobility (access ramp and elevator). We also offer a fully adapted room for wheelchair users. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your cancellation policy? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A reservation can be cancelled free of charge until 6:00 PM on the day of arrival. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to book multiple rooms for a company or group? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Multiple rooms can be reserved, subject to availability. Preferential rates are offered for group bookings to make your stay even more advantageous. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer corporate or long-term rates?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. We offer weekly and monthly rates. We also have fully equipped apartments available for short-, medium-, and long-term stays. From studio to two-bedroom units (5 \u00bd), our apartments are located at Complexe 93 and Auberge Sullivan. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Do you offer rooms without carpet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. We have several carpet-free rooms available. You can request one when making your reservation. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo some rooms offer exterior access? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. You may request a ground-floor room with exterior access or a room with a balcony. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs hotel Continental accessible by snowmobile?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes! The property is accessible via trail 2. A heated garage is also available when you book our snowmobile package. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there electric vehicle charging stations? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Four charging stations are available for guests of Hotel Continental. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No. Pets are not permitted in our establishment. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently asked questions Is the front desk open 24\/7? Yes. Our team is available at all times, 24 hours a day, 7 days a week. What are the check-in and check-out times? Check-in: from 3:00 PM Check-out: before 12:00 PM What amenities are included in each room? Each room includes free Wi-Fi, air conditioning, a […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3477","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Hotel Continental \/ Downtown Val-d'Or<\/title>\n<meta name=\"description\" content=\"We answer every questions you must have for you stay.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hmcontinental.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Hotel Continental \/ Downtown Val-d'Or\" \/>\n<meta property=\"og:description\" content=\"We answer every questions you must have for you stay.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hmcontinental.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel Continental\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/continentalcentreville\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-05T18:19:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hmcontinental.com\/wp-content\/uploads\/2021\/04\/Chambre-Prospecteur-2-lits-et-cuisinette.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Hotel Continental \/ Downtown Val-d'Or","description":"We answer every questions you must have for you stay.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hmcontinental.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Hotel Continental \/ Downtown Val-d'Or","og_description":"We answer every questions you must have for you stay.","og_url":"https:\/\/hmcontinental.com\/en\/faq\/","og_site_name":"Hotel Continental","article_publisher":"https:\/\/www.facebook.com\/continentalcentreville\/","article_modified_time":"2026-05-05T18:19:55+00:00","og_image":[{"width":1600,"height":1067,"url":"https:\/\/hmcontinental.com\/wp-content\/uploads\/2021\/04\/Chambre-Prospecteur-2-lits-et-cuisinette.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/hmcontinental.com\/en\/faq\/","url":"https:\/\/hmcontinental.com\/en\/faq\/","name":"FAQ - Hotel Continental \/ Downtown Val-d'Or","isPartOf":{"@id":"https:\/\/hmcontinental.com\/en\/#website"},"datePublished":"2026-03-19T20:30:46+00:00","dateModified":"2026-05-05T18:19:55+00:00","description":"We answer every questions you must have for you stay.","breadcrumb":{"@id":"https:\/\/hmcontinental.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hmcontinental.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hmcontinental.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/hmcontinental.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/hmcontinental.com\/en\/#website","url":"https:\/\/hmcontinental.com\/en\/","name":"H\u00f4tel Continental","description":"Votre h\u00e9bergement au centre-ville de Val-d'Or","publisher":{"@id":"https:\/\/hmcontinental.com\/en\/#organization"},"alternateName":"Continental Hotel","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hmcontinental.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/hmcontinental.com\/en\/#organization","name":"H\u00f4tel Continental","alternateName":"Continental Hotel","url":"https:\/\/hmcontinental.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hmcontinental.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/hmcontinental.com\/wp-content\/uploads\/2021\/04\/logo_Blanc.png","contentUrl":"https:\/\/hmcontinental.com\/wp-content\/uploads\/2021\/04\/logo_Blanc.png","width":890,"height":414,"caption":"H\u00f4tel Continental"},"image":{"@id":"https:\/\/hmcontinental.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/continentalcentreville\/"]}]}},"_links":{"self":[{"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/pages\/3477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/comments?post=3477"}],"version-history":[{"count":2,"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/pages\/3477\/revisions"}],"predecessor-version":[{"id":3482,"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/pages\/3477\/revisions\/3482"}],"wp:attachment":[{"href":"https:\/\/hmcontinental.com\/en\/wp-json\/wp\/v2\/media?parent=3477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}